In a recent update to its terms of service, Zoom has once again clarified its stance, affirming that user data, including audio, video, chat, screen sharing, attachments, and other communication, will not be utilized to train its own or third-party AI models. The company had initially stated its commitment to not training AI software “without customer consent,” but a recent revelation caused concern. Zoom had allowed account owners and admins to explore trial features that could potentially contribute to AI model training, raising questions about the clarity of customer consent. The latest amendment aims to alleviate any ambiguity surrounding this matter.
